Parts Customer Care Rep

Location:
Des Moines, IA, US, 50313

**Company Description:**

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

**Job Posting External**

**Job Duties**

+ Answer and process incoming parts calls from customers and service technicians.
+ Pull orders, receive and put up stock.
+ Order parts and develop relationships with Crown factory and outside vendors.
+ Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requ...