The Role
:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.Make outbound calls to update customers on order statuses and ensure complete satisfaction.Develop and grow customer accounts through excellent relationship management.Process customer orders accurately and in a timely manner.Maintain up-to-date records of customer information and order details in the company’s systems.Skills and Experience:
Minimum 2 years’ ...