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Partner Success Manager — Growth & Retention (SaaS)

Company

Datacom

Location

auckland, New-Zealand

Type

Full-time

Datacom is seeking a Customer Success Manager – Partners to manage relationships with our partners, focusing on growth and retention. This role involves identifying opportunities, ensuring partners realize value from Smartly’s platform, and addressing churn risks proactively.

The ideal candidate has 5–7 years in account or relationship management within a SaaS environment. Strong interpersonal skills, CRM experience, and the ability to monitor partner health are essential.

In return, enjoy an attractive salary, flexible working arrangements, and a vibrant company culture.

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