Partner Success Lead

Responsibilities

• Directly manages one or more cross‑functional teams that are responsible for daily delivery and business performance.
• Responsible for team specific P&Ls.
• Develops deep understanding of current and future market and customer needs.
• Build and maintain relationships with partners, acts as an escalation point, provides partner facing support, and represents the larger partnership success team.
• At times attending partner calls and/or partner meetings.
• Creating a partner success strategy to drive growth in new and existing partnerships.
• Oversees day‑to‑day operations of assigned team(s) to ensure efficiency, quality, and compliance.
• Effectively collaborates with diverse teams to achieve company objectives while fostering collaboration in a matrix organization.
• Develops and implements team processes and procedures to optimize workflows and enhance producti...