Laundryheap is a fast-growing tech start-up transforming the laundry and dry cleaning industry, offering 24-hour pick-up, cleaning, and delivery across 11 global markets.

We are looking for a Regional Associate to join our Partner Operations team in London. Reporting to the Regional Manager, you will play a key role in maintaining service quality, supporting partner facilities, and driving operational improvements.

Key Responsibilities

On-site Audits & Visits

• Conduct regular audits and site visits across partner facilities
• Ensure compliance with operational standards and service quality
• Identify issues and implement corrective actions

Partner Management

• Support onboarding and offboarding of partner facilities
• Provide hands-on training on systems, processes, and app usage
• Build strong relationships and support operational improvements

Performance Monitoring &...