**_We reward our colleagues' hard work and dedication with an extremely competitive compensation and benefits package. The hourly pay range for this role is $18.91 to $26.17, and our comprehensive benefits package includes paid time off, medical/dental/vision insurance, 401k, room discounts, and many other benefits to eligible employees._**
**Role Purpose**
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.
**Key Accountabilities**
+ Be the warm welcome that kicks off a memorable guest experience.
+ Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
+ Take and manage guest bookings, up-selling opportunities a...