The Paralegal Manager is responsible for the hiring, staffing, training, supervision, and performance management of the general paralegal support functions that provide direct support to attorneys in delivering high-quality, timely legal services to the firm's clients. The Paralegal Manager is also responsible for oversight of day-to-day work, including large or complex filings/projects; collaborating with Practice Support management on staffing and work allocation; and documentation of standard processes as needed to increase efficiency and quality of work within the Legal Support program. This role is critical in hiring, training, and professional development; acting as an escalation point; performance management; process creation, management, and documentation; direct support to internal and external customers; client interaction (as required); and trial support. This position is eligible to participate in the firm's flexible work program. RESPONSIBILITIES/ESSENTIAL FUNC...