Enhance guest experiences at the Pacific Club as a Lounge Service Associate for Pan Pacific Hotels. Focus on food service quality and concierge assistance tailored to guest needs.
Reporting to the Pacific Club Manager, this role is vital for providing an outstanding guest experience through high-quality food and beverage service. You will be engaging with guests, setting up dining areas, and ensuring all service standards are met. Ideal candidates should excel in guest relations and thrive under pressure.
Key Responsibilities:
• Assist guests during breakfast and evening hors d'oeuvres
• Clean and prepare dining areas for each service
• Inspect and maintain equipment for optimal use
• Manage food placement and supplies from the kitchen
• Address guest issues swiftly, escalating when necessary
Requirements:
• Background in guest service within food and beverage
• Concierge knowledge considered beneficial
• Required certifications in food safety and servi...