Responsibilities

• Own the Outcome – Be the expert who resolves what standard process can't across PR/PO queries, invoice issues, vendor cases and time‑critical escalations. Coordinate directly with Finance, Procurement and Business where needed, maintain full stakeholder visibility and close every case compliantly within SLA.
• Set the Quality Bar – Validate purchase requisitions end‑to‑end (contract alignment, commodity classification, policy compliance, approval routing) and drive clean PO conversion. Apply the same rigor to vendor onboarding: validate the business case, ensure correct Ariba setup and direct all spend to the right buying channel, including SG&A and Consultancy via Consulting Requisitions (ConReq).
• Fix It for Good – Translate recurring P2P problems into structured improvement initiatives that feed directly into the P2P Improvement Programme to permanently improve the process.
• Build Capability, Not ...