Outsourced Services Delivery Associate

Company

NCR Corporation

Location

London, United Kingdom

Type

Full time

About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.
POSITION: Outsourced Services Delivery Associate
LOCATION: London, GBR 
Key Responsibilities
Monitor and evaluate supplier contractual agreements, including SOWs and SLAs, ensuring full compliance.
Drive day‑to‑day supplier performance, analyse service level data, and identify areas for improvement.
Forecast supplier spend, track actuals, resolve discrepancies, and support budget management.
Lead supplier performance reviews and manage resulting quality actions or improvement plans.
Oversee SLA and KPI performanc...
        

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Outsourced Services Delivery Associate

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