LEAD TO SALES MANAGEMENT

Ability to build desire and instill the expectation of pleasure and delight

Lead qualification, understanding of customers needs and desires and the matching of vehicles and accessories to meet the customer’s needs

Handling of and responses to lead to sales queries; without unnecessary hand-overs if possible

Be an active participant in support of a high performance and effective support Team

Interact with Teams, all stakeholders and 3rd Parties, to resolve queries and issues reported, efficiently, effectively and quickly

Ensure unimpeded sales processes and act quickly on process alerts to recover or progress deals by actively proposing suitable, alternative options

Track issues and do follow-ups to ensure complete and successful resolution

Communicate with the Team to share information (Participate in meetings for the Team to track and manage performance, share information and man...