Overview:
The Order Management Analyst – SME/Lead ensures high-quality, policy-compliant processing of customer orders across the Order-to-Cash (O2C) lifecycle. This role serves as the subject matter expert and first-level escalation point for complex or high-impact transactions, including pricing configurations, product mapping, and tables management.
Working closely with Sales, Pricing, Finance, Supply Chain, and downstream teams, this position protects revenue, strengthens data integrity, and ensures seamless order execution from intake through fulfillment and billing readiness.
Why Join This Team?Competitive compensation and performance incentivesFlexible work arrangements supporting work-life balance401(k)/RRSP matching (where applicable)Professional development and internal mobility opportunitiesInclusive culture grounded in Diversity, Inclusion & BelongingWhat You’ll Do:Process and va...