Description
AWS Order-to-Cash (O2C) supports global customers by helping them understand our order-to-cash cycle, and ensuring their experience with AWS meets their business needs. We help with complex account and billing related inquiries, and interface with AWS teams to provide the perspective of the Voice of the Customer.

As an AWS O2C Manager, you will support the government and nonprofit communities’ customers to identify and resolve billing issues, Collect on past due balances, post cash and report on your team's performance on a daily, weekly and monthly basis.

A successful individual will be very self-motivated—someone who can recognize how processes can improve and effectively implement positive changes. The candidate must also be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail.

By working together on behalf of our customers, we are building the future one innovative ...