Order-to-Cash Lead

Work Setup: Monday to Friday, Dayshift
Work Arrangement: Full Onsite
Location: Metro Manila

Job Summary

The Lead manages the full O2C process to ensure accurate billing, timely collections, and healthy cash flow. The role works closely with different teams to improve processes and maintain strong controls.

Key Responsibilities

• Oversee the end-to-end Order-to-Cash process (order management, billing, credit, collections, disputes, and cash application).
• Ensure timely and accurate invoicing and collections.
• Monitor accounts receivable and reduce overdue balances.
• Work with Sales, Finance, and Operations teams to resolve issues.
• Improve processes and support system enhancements.
• Lead and manage the O2C team, including performance monitoring and coaching.
• Ensure compliance with company policies and internal contr...