Job Description Job Description

Returns Support Representative

Location: Phoenix, AZ (North Phoenix - 225 E Pinnacle Peak Rd)

Work Type: 100% Onsite

Pay Rate: $19-$20/hr

Contract: 9-month contract, contract-to-hire

Schedule Options:

• 7:00 AM - 3:30 PM
• 9:00 AM - 5:30 PM

Job Overview

We are seeking a Returns Support Representative to join a growing Global Support team. This role focuses on email-based customer support related to equipment returns for global customers, including India and Brazil. You will manage return inquiries, create RMAs, generate return shipping labels, and close support cases.

This is a great opportunity for someone looking to grow within customer support and operations in a hands-on, onsite environment.

Key Responsibilities

• Respond to incoming customer tickets via