Lead and manage the day-to-day operations of the Oracle Fusion Finance support team, ensuring timely and effective resolution of incidents, service requests, and system issues.
Act as the primary point of contact for Oracle Fusion Finance application support, collaborating closely with cross-functional business and IT stakeholders.
Oversee system configurations, upgrades, patch management, and integrations to ensure optimal performance, security, and compliance.
Analyze and troubleshoot complex functional and technical issues within Oracle Fusion Finance modules (GL, PO, AP, AR, FA, CM & Projects.) along with EBS Finance
Coordinate with Oracle and third-party vendors to resolve escalated technical problems and ensure continuous system availability.
Develop and maintain operational documentation, including standard operating procedures, knowledge base articles, and...
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