Purpose:

• The role of Senior Analyst, EPM will provide critical thinking and a high degree of application functional analysis and attention to detail while being recognised as a trusted advisor to the team and stakeholders. The characteristics include being versatile, displaying leadership qualities and enthusiasm to take on new problems.
• The role includes analysis of solving incidents (operations mindset), recurring issues and converting application functional or user reported issues into self serve capability for end users where possible.
• We are looking for someone who is solutions driven and thrives in working in a team to achieve overall service and project delivery goals.
• They will have a ‘Can do’ attitude and flexible to support other domains/streams or carry out other activities as the need arises.
• Strong personal resilience with proven ability to work under tight timeframes and juggling multiple pro...