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Oracle CC&B SME (Oracle Customer Care and Billing)

Company

Macpower Digital Assets Edge Private Limited

Location

San Francisco, California, United States

Type

Full-time

Job Summary:

  • Serve as the technical expert for CC&B workflows, configurations, and integrations.

  • Lead and oversee quality assurance testing for CC&B modules and processes.

  • Develop and enforce quality standards, testing methodologies, and best practices for CC&B solutions.

  • Identify and resolve complex system issues, ensuring CC&B solutions operate reliably and efficiently.

  • Design and execute comprehensive test plans for CC&B functionality and performance validation.

  • Utilize tools like Jira for defect management and coordinate with development teams for timely issue resolution.

  • Collaborate with stakeholders to understand requirements and ensure alignment with business objectives.

  • Automate testing and validation processes for CC&B systems to improve efficiency.

  • Provide mentorship and training to teams on CC&B tools, w...

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