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Optical Frontline Associate – Patient Care & Sales

Company

Optique Holdings Pty

Location

Remote, South-Africa

Type

Full-time

Tokai, South Africa | Posted on 25/05/2026

  • Branch Street Address Shop G14, 238 Main road, Tokai Junction
  • Postal Code 7945
  • Country South Africa

Working Hours

Job Description

Job Purpose:

  • To provide frontline administrative, optical sales, and patient support services, ensuring a smooth and professional experience for all patients entering the practice.
Key Responsibilities:
  • Greet and welcome patients, manage appointments, and maintain daily scheduling systems.
  • Perform patient check-in and assist with medical aid verification and billing.
  • Guide patients through frame and lens selection based on prescription and lifestyle needs.
  • Dispense and fit glasses and contact lenses as per the Optometrist’s prescription.
  • Manage till point, daily cash-up, and retail stock administration.
  • Handle customer inquiries, complain...

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