We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve. 

Hours: 30 per week.

Salary: £14.02 per hour. Premia paid for hours worked between 7pm - 10pm, and 10pm - 6am.

As an Operations Support Agent you be working in a fast paced environment and adhere to strict timelines. 

You will be responsible for the following:
• Answering incoming calls from customers in relation to collection requests, along with delivery queries.
• Sorting and allocating premium and distance deliveries.
• Checking and investigating (when needed) failed deliveries/collections.
• Prioritising and re-allocating failures for the next day delivery as required.
• Inputting data into our tracking system.
• Maintaining clear and effective communications/collaboration with the team/managers and other depots.
• Follo...