About the job Operations Manager (Retail) Completed Matric (Tertiary Qualification is a plus) 5+ years of team leadership in a complex, high-turnover environment 5 + Years Retail Operations Experience Matrix management skills to foster cooperation across business functions Thrive in a fast-paced environment, with a passion for rapid learning, adaptability, and strategic thinking Proven track record of delivering exceptional customer experiences Demonstrated ability to drive store targets and achieve outstanding results

Responsibilities: Ensuring efficient back-of- house operations, exceptional customer experiences, and adherence to company policies and procedures. This individual is the custodian of minimising or mitigating risk and as the Operations Manager, you will be responsible for optimizing processes, managing stock & running stocktakes, overseeing financial activities, and fostering a positive working environment. Lead and Inspire: Motivate and guide your teams to greatness,...