A process driven and service mindset who can bridge the teams like a well engaged department with internal and external stakeholder management.

Responsibilities:

·       Manage/handle a department of 50 to 60 people.

·       Smart execution of department operations within given resources. Their leave and shift management.

·       Enablement of resources for efficient executions as per their roles and responsibilities.

·       Establishing and monitoring customer service standards by employing recognized and comprehensive benchmarks.

·       Conducting progress and development meetings with staff.

·       Strong follow up for on-going projects and its completion on time.

·       ...