We have an exciting opportunity to join our team as a Operations Manager.

In this role, the successful candidate Reporting to the Associate Director, Revenue Cycle Operations, the Manager, Offshore Revenue Cycle Operations is accountable for the performance, quality, and outcomes of offshore teams supporting hospital accounts receivable (A/R) functions. This role provides strategic and operational leadership for offshore hospital A/R work, ensuring alignment with NYU Langone Health revenue cycle goals, regulatory requirements, and service level agreements (SLAs). The Offshore Operations Manager owns offshore vendor performance, escalation management, and continuous improvement efforts, while partnering closely with onshore operational leaders, IT, compliance, and vendor leadership to drive sustainable A/R results.

Job Responsibilities:

Offshore Strategy & Performance Ownership

Own overall performance of offshore teams supporting hospi...