FGC+ Operations Managers have the highest level of responsibility across our company. They play a crucial role in driving our company and client’s success. In this role, you are both the industry subject matter expertise surrounding medical billing and claims processing to drive best practices for our client’s end-to-end financial cycle and a company leader ensuring a customer-oriented, productive, sustainable and compliant business operation. You lead a workforce of Medical Billing/Claim Specialists and Team Leaders, prioritizing their well-being and fostering a productive environment. With a minimum of 5 years in operations management—preferably with BPO experience—you will bring a wealth of expertise to this role. You will navigate client relationships, managing current operational and quality expectations while always seeking out opportunities to further grow our support of a wide variety ...
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