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Operations Manager - Hospitality

Company

Serenity Mental Health Centers

Location

Houston, Texas, United States

Type

Full-time

Operations Manager – Hospitality  


Location: Houston, TX
Employment Type: Full-Time 
Compensation: $90,000+ annually  


 


Overview 


Lead operations in a fast-paced, high-volume service environment where execution, team performance, and customer experience are the top priorities. 


We’re looking for a hands-on leader who thrives in structured, metrics-driven environments and knows how to build strong teams, improve processes, and deliver consistent, high-quality results. 


No industry-specific experience required — full training provided. 


 


What You’ll Do 


  • Oversee daily operations in a customer-facing, high-volume environment  

  • Manage staffing, scheduling, and workflow execution to ensure efficiency  

  • Lead, coach, and develop team members while driving accountability to performance standards and KPIs  

  • Monitor and improve ke...

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