Operations Manager - Financial Services

Company

The HR Company

Location

pinetown, South-Africa

Type

Full-time

            Key Responsibilities 
Manage and oversee daily operational activities across all departments 
Ensure efficient customer service and support delivery 
Implement and improve operational processes and procedures 
Maintain compliance with regulatory requirements including FSCA, POPIA, AML, and FICA 
Identify operational risks and implement effective controls 
Manage operational reporting, reconciliations, and financial administration 
Oversee banking processes, payments, reconciliations, and settlements 
Lead and support the operations team through performance management and coaching 
Liaise professionally with customers, partners, underwriters, and service providers 
Drive process improvements, automation initiatives, and operational excellence 
Ensure accurate documentation, audit trails, and compliance records are maintained 
Minimum Requirements 

        
        
    

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