Operations Manager – Guest Relations Focus

Award Winning Hotel and Resort -South Cornwall
Up to £50,000 + Quarterly Bonus

About the Role

We are proud to be partnering with this operation, one of Cornwall’s most iconic 4-star coastal destinations, to recruit a Guest Relations–driven Operations Manager.

As a key member of the senior leadership team, you will work closely with the General Manager to oversee the day-to-day operations of this dynamic resort, ensuring exceptional guest experiences and operational excellence across all departments.

This is a hands-on leadership role for someone who thrives in a high-quality hospitality environment and is passionate about delivering outstanding service at every touchpoint.

Key Responsibilities

Partner with the General Manager to lead daily resort operations
Provide strong leadership across departments, including:

Front of House
Housekeeping
Maintenance
Self-Catering Operat...