This role sits within the Pacific Business Operations team, part of WTW’s global Enterprise Delivery Organisation (WE DO), supporting the Risk & Broking segment across Australia and New Zealand. The position can be based in Auckland, Christchurch, or Wellington.

Working closely with regional and global stakeholders, you’ll support operational effectiveness, enhance client delivery, and contribute to ongoing process and service improvements. The role combines day-to-day operational support with involvement in change initiatives and business improvement activities, partnering with cross-functional teams and our Global Service Delivery centres to deliver practical outcomes.

The Pacific Operations team operates across two key areas: