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Operations Manager, Anglophone at Wakanow

Company

Confidential

Location

Ghana, Ghana

Type

Full-Time

The Operations Project Manager in Accra will play a pivotal role in assisting the Contact Centre Manager and the Lagos team in seamlessly integrating global processes and new products into our operations. This role is dedicated to ensuring a cohesive and efficient transition, enhancing our ability to deliver exceptional travel experiences to our customers within the Anglophone market.

Responsibilities


  • Project Integration: Lead the integration of new products and markets into our operations, ensuring a seamless and efficient process.

  • Market Expansion: Collaborate with cross-functional teams to identify opportunities for market expansion within the Anglophone region. ( Ghana, Liberia, Gambia, Sierra Leone )

  • Product Development: Work closely with product development teams to understand market requirements and provide input for the creation of new travel products.

  • Process Optimization: Continuously review and optimize operation...
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