Operations Management Trainee

Operations Managememt Trainee to ARM3 supports the Restaurant Manager (RM) in achieving the KRA targets through effective management of shift operations.

• Monitoring, analyzing and recommending action plans relating to shift’s performance in all KRAs.
• Gathers data for marketing program development, provides marketing support requirements, and implements the suggestive selling program.
• Checks store preparedness for new products (NP) during the shift.
• Implements Food Safety, Cleanliness and Condition (FSC) plans, drives Gold Standard Consistency (GSC) compliance during the shift and provides feedback to function holders when needed.
• Implements Alagang Jollibee (AJ) to gauge customer satisfaction.
• Monitors the performance of the 3p service provider versus Service Level Agreement (SLA).