About the Company

We are rebuilding the energy transaction, making it transparent and fair. Our goal is to put power back to customers and to tackle low‑cost electricity access.

The Role

Operations Lead for our Onboarding and Service cross‑functional Engine.

This is a role for someone who thinks in systems, spots gaps before they become problems, and is as comfortable designing a new process as they are getting stuck into resolving an urgent operational issue. You’ll set the strategy for CX operations, define the standards, and make sure the system runs reliably and scales well.

What You’ll Do

Systems, tools and automation

• Act as the operational backbone, maintaining and monitoring core workflows and systems so they are reliable, well‑documented, and built to scale.
• Build and improve operational automations that route work intelligently, reduce manual effort, and align with business logic.
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