The Operations Executive manages day-to-day shipment execution, coordinates with internal and external stakeholders, maintains accurate records in company systems, supports timely invoicing, and ensures communication and documentation comply with company SOPs and audit requirements.

• Operations Coordination: Manage shipment execution from job opening to completion, including booking follow-up, milestone tracking, and coordination with carriers, agents, suppliers, overseas offices, and customers.
• Communication Control: Respond to client, supplier, and overseas office emails within 24 hours, maintain professional tone, retain subject-line traceability, and follow approved email workflow and pre-alert templates.
• Documentation Control: Prepare, verify, and file operational documents accurately; ensure shipment references, vessel details, PO references, and job references are complete and consistent.
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