This is a critical role that will transform the company's operational backbone. The successful candidate will take full ownership of the administrative and coordination functions, moving the business from a reactive to a proactive state. Your primary goal is to establish and manage robust systems that ensure smooth day-to-day operations, financial accuracy, and excellent client communication, ultimately enabling the business to run efficiently and independently of the owner's constant involvement. Our client is looking for someone who can drive these initiatives forward.

Schedule

• Monday - Friday, 8:00 AM - 5:00 PM AEST (40 work hours per week)

Responsibilities

• Manage the entire job lifecycle by entering new job requests from all sources (phone, email, client portals) into ServiceM8.
• Coordinate and schedule jobs with clients and tenants via phone and SMS, providing timely updates on technician arrival times.
• Serve ...