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OPERATIONS & CLIENT EXPERIENCE SPECIALIST

Company

Swift Tours & Travels

Location

hyderabad, India

Type

Full-time

SN Swift Tours and Travels is a 29-year-old travel agency based in Hyderabad, dedicated to

curating exceptional domestic and international travel experiences for individuals, families, schools,

colleges, and corporate clients. We are passionate about travel and committed to delivering

reliable, personalised, and memorable journeys.


ROLES & RESPONSIBILITIES

1. Design, prepare, and refine travel itineraries, tour programmes, and client-facing proposal

documents across all segments - student groups, corporates, individual/family, and fixed

departures.

2. Handle all client communications post-booking, including confirmations, pre-departure

briefings, on-tour support, and post-tour feedback.

3. Manage invoicing, payment follow-ups from clients, and ensure timely disbursements to

vendors and partners.

4. Maintain and update the company‘s booking tracker, client database, and...

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