Manage vehicle operations end‑to‑end, ensuring timely servicing, accurate records, smooth deliveries and collections, and high‑quality handover with complete customer satisfaction.
Ensure that repaired work aligns with approved quotations and that all reported issues are fully resolved before handover.
Follow up on outstanding issues and provide timely updates to ensure customer satisfaction.
Coordinate delivery and collection of vehicles for customers, servicing, repairs, and rental activities.
Conduct daily checks on vehicle cleanliness and condition (interior and exterior) before handover.
Proactively identify vehicles due for servicing or maintenance and coordinate schedules with the team.
Arrange and send vehicles for annual statutory inspections.
Ensure accurate recording of vehicle movements, replacement details, and customer acknowledgements.
Assist customers with acciden...
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