Job Title

Operations and Accounts Trainer

Division

Operations Division

Department

Support Department

Reports to (Position of Immediate Superior)

AM, Operations and Accounts

Position Accountability Statement

Accountable for the implementation of ADDIE (Analysis, Design, Development, Implementation and Evaluation) Framework across Operations and Sales Division.

Primary Job Responsibility

• Conducts TNA and prepares TNA reports.
• Assists and coordinates learning and development programs designs for e-learning and instructor‑led training.
• Develops learning materials using various platforms and methodologies.
• Develops, standardizes and reviews the training materials.
• Delivers L&D solutions to support team’s needs and development outlined in the overall L&D strategy using a blend of methodologies including e-learn...