About the role

We have two permanent opportunities to join ACC as an Operations Administrator within our Levy Administration team based in Wellington. In this role, you will manage high-volume transactional processing for business customer policies, including applications, changes, payments, and account updates, ensuring accurate levy administration and supporting positive outcomes for customers across Aotearoa.

Responsibilities

• Process high-volume business customer transactions, including applications, payments, and account updates.
• Resolve queries and support online services for business customers.
• Ensure accurate levy administration and contribute to keeping New Zealanders safe at work, at home, and everywhere in between.

Qualifications & Requirements

• Strong administrative experience with high-volume data processing and attention to detail.
• Customer service experience, able to communicate clea...