We are looking for an

OPERATIONAL PERFORMANCE MANAGER (M/F/D)

WORKLOAD | 100%

LOCATION I GENEVA AIRPORT

YOUR MISSION

In this role, you will act as the primary liaison between easyJet, ground handling partners, and airport authorities at Geneva Airport. You will ensure safe, compliant, and efficient ground operations while consistently meeting service level agreements and customer expectations. By driving operational excellence, performance management, and continuous improvement, you will play a key role in maintaining the highest standards of safety, quality, and service delivery.

YOUR RESPONSIBILITIES

• Act as the main operational point of contact between easyJet, ground handling agents, and airport stakeholders
• Monitor and drive performance against SLAs and KPIs, ensuring on-time performance and service quality
• Investigate operational issues, conduct root cause analysis, and implement co...