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Operational Lead Germany (w/m/d) - JobID 24112

Key Activities:

• Acts as a key contact for clients FM site leads
• Directs and oversees the Apleonas FM business at the client sites in Germany
• Provides operational leadership by achieving goals and objectives focussed on operational excellence, account business growth, meeting financial performance
• Identifies growth opportunities by driving additional services and projects for the client
• Ensures contract fulfilment and optimization of the regional business as well as escalation management
• Addresses, resolves and sponsors critical account and client relations issues
• Ensures compliance with the agreed KPI / SLA, including subcontractors for all trades
• Sets account priorities and performance expectations for the account in conjunction with the Key Account Director
• ...