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Operational Excellence Consultant

Company

Manulife

Location

Lapu-Lapu City, Philippines

Type

Full time

  • This is an individual contributor role.
  • Most likely night shift assignment, to deal with Canadian counterparts
  • Position Responsibilities:

  • Conducting process discovery & walkthrough sessions for operational and/or support processes gathering adequate information and data to support the project objectives validating information and data used for developing project deliverables.
  • Identifying process and/or performance gaps and opportunities 
  • Quantifying impact of process gaps and/or performance misses and continuous improvement opportunities developing project deliverables such as process maps, policy, processes and procedures documentation, data analysis, charts, management readout, etc. 
  • Supporting the business process owners in deploying the agreed recommendations measuring and tracking benefits of OE projects 
  • Build good working relationships with project stakeholders. 
  • Cultivate a continuous improvement culture a...
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