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Online Shopping Customer Success Specialist

Company

Teleperformance

Location

west coast division, Malaysia

Type

Full-time

Teleperformance is seeking a Customer Success Specialist in Malaysia, Sabah to be the primary contact for customer inquiries. You will handle customer support via phone and email, ensuring a high-quality experience.

The ideal candidate should have at least a diploma, B2-level English proficiency, and possess strong interpersonal skills. Responsibilities include supporting online orders, processing payments, and enhancing customer loyalty.

A positive and professional attitude towards customers is essential.

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