Hybrid Online Banking Specialist
Location: Wakefield, MA
Pay Rate : $24-25/HR
Work Environment & Schedule

+ Training: 4-6 weeks of onsite training in Wakefield, MA (Monday–Friday, 8 AM–5 PM)

+ Hybrid after training: 2-3 Days Onsite Per Month.

+ Schedule after training: Consistent shifts of 9:30 AM - 6 PM, 10:00 AM - 7:00 PM, or 11:00 AM - 8:00 PM

+ Saturdays Required (9 AM - 3 PM)

About the Role
Our esteemed client, a trusted and community-driven financial institution throughout New England, is seeking a dedicated and customer-centric Online Banking Specialist to join their dynamic team. This role is ideal for a service-oriented professional with a passion for helping others and a proven track record in high-volume call center environments—especially within financial services. As an Online Banking Specialist, you’ll be the voice of the bank’s digital experience, providing empathetic, efficient, and expert support to onlin...