The QA, Release & Service Desk Analyst is responsible for ensuring the quality, stability, and compliance of retail technology systems across store operations. The role covers testing and release management for POS and store systems, fiscalisation compliance, integration of pricing/products/core applications, and operational oversight of the Retail Service Desk. Acting as a bridge between Technology, D365, Operations, and the Service Desk, this position ensures seamless delivery of technology solutions and ongoing store support.

Your Mission

• Release & System Testing:
  • Plan, execute, and document system & release testing for iOS updates, Adyen firmware versions, Store Commerce app releases, and other core retail applications.
  • Validate system setup for NSO (New Store Openings) by completing end-to-end testing in a LIVE environment.
  • Monitor and validate post-release performance to ensure system stability.
• ...