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Omnichannel CX & UX Lead

Company

Liquid Thought

Location

cape town, South-Africa

Type

Full-time

A leading retail company is searching for a Customer Experience Manager to enhance operational efficiency and user experience. This role involves developing and implementing digital strategies that improve customer satisfaction and loyalty. The ideal candidate will have 5+ years of experience in Digital Transformation or UX design and a passion for customer-centric innovation. Collaboration with IT, marketing, and other teams is essential for success in delivering seamless omnichannel interactions.
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