Position Summary

The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the overall processes for Online Grocery and Walmart.ca, directly and through follow-up with OMNI Associates. This Associate will function as part of a team to strategically plan and execute duties based on workload and customer traffic patterns.

What you'll do

• Participate in the training and development of all OMNI Associates.
• Complete Back Office Setup including review of Future Grocery Order Summary, Grocery Order Daily Pickup Report, confirmation of daily orders, identification of payment exceptions, identification of picks, determination of workload by commodity, assignment of CFAs, fill in staging whiteboards, and setting up handhelds/printers for CFAs.
• Check email and AMP+ for action items.
• Complete daily picks and post pick activi...