Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

 

Job Title: Ombudsman Specialist

Job Location: Location: Washington, DC

Duration: 12 months

(Hybrid - 2 Days Remote, 3 Days Onsite)

Desired Start Date: 4/21/2026

Job Description:

• The Ombudsman Specialist manages highly sensitive and potentially volatile escalated communications on behalf of Senior Leadership.


• This role is responsible for resolving complex, high-profile member complaints and external cases while ensuring responses align with the Association’s policies, goals, and brand.


• The position has significant internal and external visibility and requires sound judgment, professionalism, and the ab...