OMBUDSMAN COMPLAINTS ANALYST

+ **Job ID:** 65638
+ **Job Category:** Governmental Affairs
+ **Division & Section:** Ombudsman Toronto, Investigation & Conflict Resolution
+ **Work Location:** 375 University Avenue, Ste. 203, Toronto (hybrid)
+ **Job Type & Duration:** Full-time, Temporary Vacancy **Contract End Date:** December 31, 2026
+ **Salary Range:** $69,636.00-$91,111.00 **Hiring Zone:** $74,322.00 - $80,581.00
+ **Shift Information:** Monday to Friday, 35 hours per week
+ **Affiliation:** Non-Union
+ **Number of Positions Open:** 1
+ **Posting Period:** 30-JUN-2026 to 14-JUL-2026
Reporting to the Deputy Ombudsman, the Ombudsman Complaints Analyst serves as an early point of contact for members of the public, providing compassionate, accessible, and solutions-focused intake services. The role plays a critical part in receiving, assessing, and resolving public complaints and inquiries, ensuring individuals are connected to the r...