Software Specifications and IT Requirements

• Carry out checks and reviews of information gathered from various parties in the SRS documents for different projects.

Quality Assurance Testing

• Conduct functional software testing of applications to ensure that the processes captured are in line with user requirements agreed in the SRS.
• Report the issues identified through the bug tracker system and provide the change request to the software development team.
• Ensure that all issues reported by are fixed by the software development team prior to UAT phase.
• Test, track and verify functionality defects in software program.
• Carry out quality assurance testing of enhancements of the change request of IT applications and infrastructure.

Customer Satisfaction

• Carry out customer satisfaction surveys with end users to ensure that all applications delivered are in line with th...