Job Description

Our client are a well established Financial Services organisation, focused on delivering first charge and second mortgages.

They are looking for a competent Office Manager to support the Head of Lending in the day to day running of the team. They will assist in leading the growing Lending team and supporting them to achieve their aims and objectives.

Responsibilities

·Ensuring that all enquiries are managed within agreed SLAs

·Organising team diaries / managing team cover and holiday requests

·Conducting regular 1:1 meetings with Case Managers

·Liaising with Training & Compliance to ensure all remedial work is completed

·New Starter Orientation of the company

·Assisting the Head of Lending with reviewing and tracking team performance and training needs

·Ad hoc requests / tasks to ensure smooth and effective running of the department

·Providing exceptional administration service...