**Customer Service Representative |** **Kansas City, MO**


AAA Cooper Transportation, is immediately hiring a reliable and experienced Customer Service Representative, Terminal Clerk to join the team at our Kansas City, MO **,** Service Center. This administrative position plays a key role in resolving freight discrepancies to maintain service quality and customer satisfaction. This position offers competitive pay and a full benefits package while providing a stable and rewarding career opportunity with a leading transportation company.


**RESPONSIBILITIES** - **_A Day in the life_**


+ Communicate with customers, drivers, and service center staff to resolve issues.

+ Document discrepancies, file reports, and maintain accurate records.

+ Assist in identifying trends to improve freight handling practices.

+ Support general clerical tasks within the operations team.

+ Other duties as assigned.